Medical Transcription Outsourcing – Providing Focused Services

The process of providing quality healthcare is aided by many inputs, including the experience, education, skill sets of healthcare professional & support staff, various diagnostic equipments, tests/procedures, drugs/formulations and information from patient records. Medical transcription is the process of creating patient records from the dictation of healthcare professionals’ encounter with patients.

This function is essentially the scribe that records all the nuances of the process of patient care, including all details like patient demographics, the symptoms, the diagnosis, treatment prescribed and the progress made by the patient. However it is not part of the core activities of the healthcare facility, hence it is more effective and economical for the healthcare facility to outsource the entire process.

Outsourcing enables the healthcare facility to focus on its core activity of providing quality healthcare. It also helps the healthcare facility obtain services that are tailored to their specific needs without having to allocate internal resources to this process.

Availing specialty services is not only prudent but also necessary as creation of patient medical records is a process, which requires the right inputs in the form of the right process, right team and the right technology. As medical transcription is the core business of the service provider, the service provider is likely to have the right resources in place to provide services with the optimum accuracy, within a reasonable turnaround time, through secure channels, using the right technology and at reasonable prices.

By outsourcing the healthcare facility is essentially outsourcing all the steps required to create quality patient records.

What are the steps required to create quality, timely, secure and cost-effective patient records?

  • The right team: One of the major components of quality documentation services is the skill of the team. Creating a team of skilled transcriptionists a long drawn process involving recruitment of and training the right talent and honing their skills to make them domain experts. By availing this responsibility is essentially passed on to the service provider
  • The right infrastructure: The transcription process requires the right infrastructural support like the computers, headphones, servers, and foot pedals, real estate that is secure and software for the transcription process. By availing specialty services for creation of patient medical records, the healthcare facility is essentially eliminating a major portion of the infrastructure needed for in-house medical transcription
  • The right process: To meet the quality requirements of being timely secure and accurate, medical transcription needs to follow a certain process of having quality guidelines, quality check methods, security measures to ensure HIPAA/HITECH compliance and having the team available around the clock to take care of documentation needs. Outsourcing essentially frees up the healthcare facility’s management from this responsibility
  • The right technology: The transcription process requires the right technology to make it speedy and secure. Moreover having the right technology enables the healthcare professionals and the support staff to save on time and efforts by providing additional benefits like flexible modes of dictations, automatic downloads & uploads, remote faxing & printing etc.

Outsourcing to the right transcription vendor has benefits beyond just cost saving on costs. Therefore it becomes essential to source the right service provider so that healthcare facilities can benefit from the outsourcing process

Medical Transcriptionist

Medical transcriptionists are those people who listen to recordings made by health care professionals and write them into medical reports and other materials. They normally use a headset to listen to the recordings, and a foot pedal for pausing when required. Medical transcriptionists transcribe the recordings on a word processor or a personal computer, while checking for grammatical errors and clarity. The transcriptionists return the transcribed material to the healthcare professional who dictated to them, for approval or correction. These transcribed documents eventually become part of patients’ permanent files.

To comprehended and precisely transcribe reports into a clear and understandable format, medical transcriptionists must have a good knowledge of medical terminology, physiology and anatomy, pharmacology and so on. Also, they must possess the ability to translate medical terminology and abbreviation into full forms. Medical transcriptionists do take the help of electronic and printed reference materials. They must adhere to specific standards relevant to the style of medical records. Concomitant to that, they should conform to the legal and ethical requirements that come with the territory.

Experienced transcriptionists recognize irregularities or errors in a medical report, and quickly verify the information. Their knack in understanding and properly transcribing patient treatments and assessments reduces the possibility of unsuccessful or even damaging treatments for patients.

Today, most health care providers send out dictation to transcriptionists with the help of either analog or digital equipment. The Internet is one forum for transmitting documentation. Another popular forum utilizes speech recognition technology; in other words, technology that electronically translates sound into written text.

The reports are subsequently formatted and corrected for translation mistakes, irregularities, grammatical and medical errors. Medical transcriptionists who work in areas using standardized jargon, like pathology or radiology, are likely to use speech recognition technology. It is widely believed that this technology will soon become common.

With the growing awareness of the benefits of medical treatment among the lay public, healthcare professionals are constantly looking for people to look after the documentation work. The wave of modern technology and medical transcriptionists should ensure that these requirements are properly met.

3D Printing Technology and Medical Science

Three Dimensional (3D) printing is one of the most innovative and advanced technologies available to mankind. This technology, which was developed in the mid-80s, was initially used only in certain manufacturing industries. However, in the last few years various companies from around the world have enhanced this technology to make it useful to the masses. These days, 3D printing technology is even used in the field of medical science. Scientists and researchers from across the planet have been working continuously to apply this technology in the medical science. By doing so, they are trying to make various treatments accessible to the people.

A new approach integrating the research line of regenerative medicine has been developed by the United States based company called Organovo. This US based company has developed a new technology that will allow doctors to use specific 3D printers capable of making new human tissues. Even other researchers, working for government agencies and private firms, around world have been working on redefining tissue engineering with the help of 3D printing technology. Scientists speculate it will allow them to grow human cells, skin, muscles, or kidney, in 3D, within a very short period of time.

This latest innovation could enable researchers and doctors to create artificial organs naturally. The technological solution from Organovo, although not immediately available in its full capacity, has a lot of advantages. It can be used in the production of blood vessels, allowing researchers to surpass important limitations of regenerative medicine. Having said that, we have to admit that there are quite a few limitations to this technique as well, and they can only be removed with further research in this field. Also, this 3D technology from Organovo is at an experimental stage and is pending approval.

In the future, researchers aim to utilize bio printing technique, with the help of 3D printing technology, for naturally developing artificial human organs. The strong growth in the field of tissue engineering, which has been encountered recently, combined with techniques such as 3D printing and bio printing, demonstrate the strong potential of regenerative medicine. However, we need more researchers, engineers and scientists from around the world to work on this field. They can combine their knowledge and come up with great innovations in the field of medical science, with the help of 3D printing technology.

Thus, we can see that technologies like 3D printing can revolutionize medical science and help in the betterment of humanity.